NatWest is opening a pop-up bank in Dudley after it closed down its branch in the town earlier this month.

The community pop-up will open on Mondays at Dudley Library.

It will support customers with queries on banking, frauds and scams, as well as helping them access NatWest’s services.

The branch on Castle Street closed on Thursday March 7, with NatWest saying more customers are shifting to online banking.

Simran Sangha, Local Area Director, at NatWest said: “When we make changes to our branch network, we work hard to make sure that there’s support available in the local community for those affected by the change.

“Branch closures can affect people that are less confident with the digital alternatives we offer, or don’t yet know about the alternative options available for banking in person, so our community pop-ups provide a service tailored to the needs of customers in that community while signposting to other in-person services.

“Friendly staff will be on hand to help those customers that do still want to speak to us face-to-face with their banking-related queries as well as offering advice and support on using our digital services.”

The NatWest Dudley pop-up is open from 9.30am to 1.30pm on Mondays at Dudley Library, St James' Road, Dudley.

Community pop-ups are cashless, so if customers need to withdraw money or cash a cheque, they will need to visit their nearest branch or Post Office.

Staff at the pop-up can help direct customers to these services.